Terms of use and sale

1. Who sells

Elni Consulting SRL, Rue Grande Coyarde 7, 1367 Ramillies, Belgique.

Registered with the Banque-Carrefour des Entreprises (BCE), Belgique under company and VAT number BE 1002.511.925.

Contact: contact@climatememory.com — support: support@climatememory.com.

2. What is sold

Programmatic access to weather and climate data: forecasts, current conditions, air quality, degree days (HDD/CDD), reanalysis history and climate normals.

Access uses a personal API key sent in the X-API-Key header. The key is confidential and you are responsible for it.

3. Account

By creating an account you declare that you are at least 18 years old and have the legal capacity to contract. We do not sell to minors. We do not collect a date of birth: this declaration stands in for an age check, and spares us holding an identity attribute the service has no use for.

Accounts are created through Google, GitHub, or a single-use link sent by email. No password is stored, or even collected.

You undertake to give a valid email address you control and to keep it current: it is the only way we can reach you about a security incident or a failed payment.

An account is personal. Sharing, publishing or reselling a key is a material breach.

4. Plans, credits and limits

Plans, quotas and limits are those shown on the pricing page when you subscribe, expressed in monthly credits and requests per minute.

Consumption is counted in credits rather than requests: what a call costs depends on what it asks for. A point forecast costs one credit; a request spanning several years of archive costs more. The scale is in the documentation.

Exceeding the monthly quota or the rate limit produces a temporary refusal (HTTP 429 or 402), never an unannounced additional charge.

When the service is saturated, requests are refused in increasing order of plan priority. Plans that say so explicitly on the pricing page are exempt from that mechanism.

5. Prices, VAT and invoicing

Prices are shown excluding VAT, in euros. VAT is that of the country of consumption under the EU rules on electronically supplied services, and is added at payment.

For a taxable person established in another member state with a valid VAT number confirmed by VIES, the reverse charge applies. An unconfirmed number is treated as absent.

Subscriptions are monthly or yearly, payable in advance, and renew tacitly for the same period until cancelled.

Payment is handled by Stripe Payments Europe, Ltd., Dublin, Irlande. We have no access to card data: it never passes through our servers.

Invoices are available in your account area and kept for seven years, as Belgian accounting law requires.

6. Failed payment

If a payment fails, service continues for fourteen days so you can put it right. You are told by email.

After that, without payment, the account returns to the free plan. Existing keys keep working, on that plan's limits.

7. Term and cancellation

You may cancel at any time from your account area. Cancellation takes effect at the end of the period already paid for; the service remains available until then.

No pro-rata refund is made for a period already started, except where the right of withdrawal in article 8 applies.

We may suspend an account for manifest abuse, attempts to circumvent limits, persistent non-payment or material breach. Except in a security emergency, suspension follows a warning sent to your email address.

8. Right of withdrawal (consumers)

If you are a consumer you have fourteen days from subscribing to withdraw without reason, under articles VI.47 et seq. of the Belgian Code of Economic Law.

Article VI.53, 13° however provides that this right is lost for digital content or a digital service whose performance began with your prior express consent and your acknowledgement that the right would be lost. That is exactly what you are asked to confirm at payment, because API access opens immediately.

If you did not give that consent, write to contact@climatememory.com within the fourteen days; reimbursement follows within fourteen days of receipt, by the same means of payment.

9. Availability

We take reasonable steps to keep the service running, without guaranteeing uninterrupted availability. Maintenance, incidents or an upstream provider's failure may interrupt it.

Forecast data comes from national and European meteorological centres. A delay on their side affects the freshness of what we serve; freshness is stated in every response, and stale data is flagged as such rather than withheld.

10. Sources, licences and inherited obligations

Data comes from ECMWF, Deutscher Wetterdienst, NOAA/NCEP, Environment and Climate Change Canada, Météo-France, the Copernicus Climate Change Service (ERA5-Land) and GeoNames, among others.

Several of these are published under CC-BY, which binds derived works. If you redistribute our data or a product derived from it, you must reproduce the corresponding attribution and pass this same obligation on to your own users. The current attribution is served by the /v1/attribution endpoint.

River discharge data from the Copernicus Emergency Management Service (CEMS) is provided for information only. It is not a flood warning: only national and regional authorities may issue those within their territory. You must not present it as an alert, a severity level or an instruction to act.

11. Intellectual property

The site, the interface, the documentation and the API code remain ours. A subscription grants a right to use the data served, not a transfer of ownership.

You may embed the data in your own products and services, including commercial ones, subject to article 10. You may not resell raw API access or reconstitute it under another brand.

12. Liability

Weather and climate data are estimates, including about the past. They are supplied without warranty of accuracy and must not be used alone for a decision affecting the safety of people or property.

Our contractual liability is limited to the amounts you paid us over the twelve months preceding the event. No limitation applies in case of fraud, gross negligence, or harm to life or physical integrity.

Nothing in these terms restricts the mandatory rights Belgian law grants to consumers.

13. Personal data

How we process your data is described in the privacy policy, which forms part of these terms.

14. Changes to these terms

We may change these terms. Any substantial change is notified by email at least thirty days before it takes effect. If it does not suit you, you may cancel free of charge before that date.

The version that applies to your subscription is the one you accepted; it is timestamped and kept.

15. Governing law and jurisdiction

Belgian law applies. The courts of the Walloon Brabant district have jurisdiction, without prejudice to the mandatory rules allowing a consumer to sue where they live.

If you are a consumer, you may also refer the matter to the Belgian Consumer Mediation Service, boulevard du Roi Albert II 8 box 1, 1000 Brussels (consumerombudsman.be), which forwards it to the competent alternative dispute resolution body.

16. Language

These terms are written in French and translated for information. In case of divergence, the French version prevails.